smartSERVICES - Services for the smart business
Support and future development of the informational infrastructureThe computer networks sector is developing every day. The business of our clients is growing and with it the requirements towards the informational infrastructure.
eFellows’s work is not limited only to the deployment of network, communication and business infrastructure system in a company. We take into consideration the future business technical development needs of our clients and thus help them stay competitive.
STATE OF THE ART MONITORING AND SUPPORT CENTER
24 Hours a Day / 7 Days a Week
The main purpose of this investment is to provide the customers with complete service for corporate network infrastructures support. The basis of the smartSERVICE vertical is a specially developed helpdesk system which is monitored 24 hours a day by trained experts. Access to the system can have also authorized by the customer persons.
The WebGUI interface of the system allows visualization in real time of the network condition including all objects and devices, easier registration of the events, visualization of the registered events in a table with detailed information for everyone andchart for the loading.
The secure instruments for monitoring the information infrastructure not only guarantee a fast solution for operational problems, fast return of IT investments but also a correct future development of the company’s network.
