intelliCOM - Intelligence of the modern communication technologies

The purpose of the intelligent communications is to add value to your business by adding new functionalities which were not possible before. They offer a wide range of new communicational services, which reduce the telephone expenditure and improve the mobility of the employees.

Up until recently the corporative communications were reduced primary to the presency of the office telephone central or just to few separate phone links, connected to the public communicational network. The expectations are in the next few years all Bulgarian companies to migrate towards corporative communications from new generation, based on Internet Protocol. This means that the traditional idea for separate telephone centrals in every office of one company or department will be substituted with a centralized telephone system, part of which can be in the own company’s - ,  key customers- ,  and partners offices and even in every part of the world via the mobile employees.




The employee is the center of the new technological change. While using the old office telephone centrals, he was bound to his work place. The new more flexible systems significantly change that. For example you can accept your calls made towards your company number or make calls from it both from the office of the company and from your home, the airport or the hotel – from every spot in the world, if you just have Internet access. If you had to speak about something urgent with your colleagues but your team is spread out in different places and even in different countries you will be able to easily organize virtual conference with all of them. The appropriate communication solution can easily meet the modern tendencies for staff development i.e. improved mobility, higher number of employees working from home, better team work.

The new communicational systems allow a combination of different forms of communications like voice, video- calls, audio and video conference, chat, sending of short messages. This allows you for example while talking on your VoIP telephone to receive another call which can be transfered to chat regime and you will be able to answer both calls. Something more - you will be able to do that from your office telephone or from your personal computer, laptop or PDA – devise.